Privacy Policy

At Vitado, we respect your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect your contact details, billing and delivery addresses, order and payment-related information, browsing activity, device information, and customer support messages.

2. How We Use Your Information

We use your information to process orders and payments, arrange deliveries, provide customer support, manage returns, improve our website, prevent fraud, meet legal obligations, and send marketing communications where permitted.

3. Sharing Your Information

We may share necessary information with Shopify, CJdropshipping, payment providers, shipping partners, and other service providers to operate our store. We may also disclose information when required by law. We do not sell your personal information for money.

4. Cookies and Security

Our website may use cookies to support shopping functions, remember preferences, and analyse website usage. We take reasonable steps to protect your information and retain it only as needed for business and legal purposes. However, no online system is completely secure.

5. Your Privacy Rights

Depending on your location, you may request access to, correction of, or deletion of your personal information. You may also unsubscribe from marketing emails using the unsubscribe link provided.

6. Third-Party Services and International Transfers

Our service providers may process information in other countries. Third-party websites linked from our store have their own privacy policies, which we encourage you to review.

7. Children's Privacy

Our store is not intended to knowingly collect children's personal information where parental consent or other legal requirements apply.

8. Policy Updates

We may update this policy when our practices or legal obligations change. Updates will be published on this page.

9. Contact Us

For privacy questions or requests, contact:

Vitado

Email: vitado.petstore@gmail.com